Alert management
Create e-mail and work order alerts to notify users when data in
Infor EAM
(e.g. equipment) does not meet a specified criteria. First, create a grid to
query data in the system and then use alert management to determine if the
results need to be measured against a min/max setting or if the results alone
will trigger an email and/or work order.
An alert management record can be created to monitor readings that are
being imported into
Infor EAM
for chillers. The alert record may monitor to see if the difference between
supply air temperature and the return air temperature is >22 degrees when
chilled water temperature is <46 degrees and chilled water valve is open
>50%. If all this criteria is met for a chiller then a work order would be
created indicating that a belt could be slipping or the filters may be plugged.
Note: Use the new R5ALERTDATAOBJ table to import records into
Infor EAM. Then
use Alert management to analyze the records and create alerts when deviations
occur. R5ALERTDATAOBJ was specifically designed for analyzing data imported
from another system related to
Infor EAM
equipment records. This table can be accessed through web services or using the
Infor EAM
Import Utility. Once records are created in R5ALERTDATAOBJ, use this table in
Grid Designer when creating the alert management grid query.
Create an active Alert management grid on the
Grid Designer form before
setting up an alert on the
Alerts form. See
Defining grids.