Creating e-mail notifications for Messenger

Set up e-mail notifications when certain events occur in the Infor EAM database. Create e-mail notifications for a defined table based on the e-mail template. Define the parameters and constraints of each e-mail notification.

To create e-mail notifications for Messenger:

Open the E-mail Notification Setup form.
Table—Enter the table for which to create the e-mail notification.
Click Add E-mail Notification.
E-mail Template—Enter the e-mail template to send when this e-mail notification is activated. The system automatically populates the E-mail Template description and Created By.
Select one or more of the following events:
- Update—Select to send e-mail when the record is updated.
- Insert—Select to send e-mail when a record is inserted.
- Delete—Select to send e-mail when a record is deleted.
From Status—Enter any status for which to send an e-mail.
To Status—Enter the updated status for which to send an e-mail.
Active—Select to make the selected record active. The system may clear this checkbox if you add, modify, or delete parameters or conditions.

Include URL—Select to include the URL in the notification.

This checkbox is available only for the following tables:

Table Name	Description
R5ACTIVITIES	Work Order Activities
R5BLANKETORDERS	Blanket Orders
R5BLANKETORDLINES	Blanket Order Lines
R5BOOKEDHOURS	Booked Hours
R5CONTACTRECORDS	Customer Requests (Call Center)
R5EVENTS	Work Orders
R5INVOICEALLOCATIONS	Invoice Allocations
R5INVOICELINES	Invoice Voucher Lines
R5INVOICES	Invoice Vouchers
R5ORDERLINES	Purchase Order Lines
R5ORDERS	Purchase Orders
R5REQUISITIONS	Requisitions
R5REQUISLINES	Requisition Lines
R5SERVICEREQUESTS	Service Requests
R5WARCLAIMS	Warranty Claims

Comments—Enter any comments to include in the body of the e-mail notification.
Click Submit. The system automatically selects Update if either From Status or To Status is entered.