Viewing bulletin board notices

To view bulletin board notices:

  1. Open the Call Center form.
  2. Click the Record View tab.
  3. Click Expand/Collapse next to Bulletin Board.
  4. Click Expand/Collapse next to the notices that have additional text to expand them. Notices with knowledge base articles have titles that are links to display the knowledge base articles.
  5. View the bulletin board notice information.