Customer request

Description

Prints a copy of a customer request.

Menu Path

Operations > Reports > Call Center > Customer Request

Parameters

Enter the Customer Request, Status, Assigned To, Customer, Employee, Department, Provider, Service Category, Service Problem Code, and Equipment.

Customer Information—Select to display the customer's information on the report.

Action Requests—Select to include any action requests on the report.

Remarks—Select to print the customer's remarks on the report.

Custom/WO Custom Fields—Select to include all custom fields and work order custom fields on the report.

Request Date and Promise Date—Enter the requested date and the promised date for the customer's request.

Report Type

Consumer