Call Center WO
Description
Displays a work order with fields commonly used by off-site call center contractors who do not have access to the system
Menu Path
Parameters
Enter the Organization, Work Order, Status, Provider, Department, Service Problem Code, WO Type, Priority, Equipment, Location, Trade, and Date Range Type.
Include Child Work Orders—Select to include child work orders on the report.
Include Custom Fields—Select to print custom fields on the report.
Print Attachments—Select to print attachments associated with the work order. Attached files may originate from the following sources: the associated work order, equipment, projects, departments, parent work orders, and locations.
Include MEC Work Orders—Select to include MEC work orders on the report.
Print MEC Attachments—Select to print MEC attachments.
Barcode—Select to print the barcode for the work order.
Include Customer Requests—Select to print customer requests associated with the work order.
Print Images—Select to print all images associated with the work order.
Start Date and End Date—Enter the starting and ending date for which to retrieve data.
Report Type
Basic