Associating billing exceptions with vehicle tickets

Associate billing exceptions with vehicle tickets. For example, associate an exception code that charges customers an additional fee for low amounts of fuel in returned vehicles with the vehicle ticket.

Note: You cannot associate billing exceptions with completed vehicle tickets.

To associate billing exceptions with vehicle tickets:

Open the Fleet Vehicle Tickets form.
Select the vehicle ticket for which to associate billing exceptions, and then click the Exceptions tab.
Click Add Exception.
Exception—Enter the exception with which to associate the vehicle ticket. The system automatically populates the exception description, Exception Org., and Amount.
Date—Enter the current date.
Exception Type—Select the type of exception.
Extra Charge—Select to include this exception in the vehicle ticket billing costs.
Amount—Enter the amount of the additional fee for the the exception.
Exception Comments—Enter any additional comments.
Click Submit.

Note: Click Create WO to create a new work order for the vehicle ticket exception combination. The system populates Work Order with the new work order number. If a standard work order is associated with the exception, the standard work order can be used to create the work order. See Creating work orders.