Setting up warranties

Define warranty documents to set up supplier and/or manufacturer information for the warranty and enter general warranty information. Specify the duration of the warranty and the percentages indicating how much the warranty covers for different material and labor expenses.

You may view documents previously associated with the warranty. Click View Document to open and view the document.

To set up warranties:

  1. Open the Warranties form.
  2. Click New Record.
  3. Organization—Enter the organization to which the warranty belongs if you use multi-organization security.
  4. Warranty—Enter a unique code identifying the warranty, and then enter a description of the warranty in the adjacent field.
  5. Class—Enter the class of the warranty.
  6. Manufacturer—Enter the manufacturer if the document is a manufacturer’s warranty for equipment or parts.
  7. Supplier—Enter the supplier if the document is a supplier’s warranty for equipment or parts. The system automatically populates Supplier Org.
  8. Start Date—Enter the start date of the warranty.
  9. Expiration Date—Enter the expiration date of the warranty.
  10. Class—Enter the class of the warranty. The system automatically populates Class Org.
  11. Duration—Enter the duration in days of the warranty.
  12. Renewal Threshold—Enter the renewal threshold for the warranty.
  13. File—Enter the file name of the document.
  14. File Type—Enter the type of the file, e.g., word document, spreadsheet, etc.
  15. Revision Number—Enter the revision number of the document, e.g., if you have updated the document since the document was entered in Infor EAM, enter 1.
  16. Revision Date—Enter the date of the latest document revision.
  17. Original Code—Enter the code defined by the originator.
  18. File Location—Enter the location where the document is stored.
  19. Pages—Enter the number of pages in the document.
  20. Labor %—Enter the percentage of labor costs covered by this warranty.
  21. Hired Labor %—Enter the percentage of hired labor costs covered by this warranty.
  22. Services %—Enter the percentage of service costs covered by this warranty.
  23. Stock Items %—Enter the percentage of stock material costs covered by this warranty.
  24. Direct Purchases %—Enter the percentage of direct purchase material costs covered by this warranty.
  25. Tools %—Enter the percentage of tool costs covered by this warranty.
  26. Click Save Record.