Defining inbox ranges

Define inbox ranges to specify a High Value and a Low Value for each of the scoring ranges defined for an inbox.

To define inbox ranges:

  1. Open the Inbox Codes form.
  2. Select the inbox for which to define ranges, and then click the Ranges tab.
  3. Click Add Range.
  4. Low Value—Enter the value for the low threshold of the inbox range.
  5. High Value—Enter the value for the high threshold of the inbox range.
  6. Color—Select the color the system will use to display the inbox field box.
  7. Description—Enter a description of the icon to be displayed for the inbox range on the Start Center.
  8. Click Submit.