Warranties

Set up initial equipment information before using the equipment module. Track asset warranties and process warranty claims in Infor EAM. Many suppliers provide a warranty on new equipment for a specific period of time.

Associate warranty documents with specific pieces of equipment or with other equipment. Define warranty terms based on equipment usage or by date.

One or more warranty coverage records may be established for a piece of equipment for tracking purposes to ensure that stipulations of the warranty are adhered to both internally and externally.   In general, there are two types of warranty coverage records that can be tracked for equipment: calendar-based and usage-based. Warranty coverage records can be associated with an asset, position, or system.

Calendar-based coverage records require a duration value expressed in days. The start and expiration of this type of warranty for a given piece of equipment is expressed in terms of calendar dates.   Usage-based warranty coverage records require a duration value expressed in some unit of measure other than days. The warranty's unit of measure has to be defined as a logical meter for the equipment. The start and expiration of this type of warranty for a given piece of equipment is expressed in terms of usage.

Associate VMRS with warranties to track warranty information for vehicle components.